TERMS OF SERVICE
Welcome to ALOVEDOLLS (hereinafter referred to as the “Website”). By accessing or using this Website, you indicate that you have read, understood and agree to be bound by the following terms and conditions. Please be sure to read this agreement carefully, and if you do not agree to these terms, do not use our services.
Effective Date: March 28, 2022
Article 1 – Website Terms of Use
1. Eligibility Restrictions
This Website is intended for use by individuals who are 18 years of age or older and have full civil capacity. Persons under the age of 18 may not access or use this Website or purchase products.
2. Lawful Use
You may not use this Website for any unlawful purpose, including but not limited to violating applicable national or international laws and regulations.
Article 2 – Registration and Account Information
1. Accuracy and Security
The information you submit when creating an account must be true, accurate and complete. You are responsible for ensuring the security of your account information and are responsible for all activities conducted through your account.
2. Account Changes and Deletions
We reserve the right to suspend or terminate an account if we find that the account information is inaccurate or fraudulent.
Article 3 – Product Information and Purchase Policy
1. Product Description
We strive to ensure the accuracy of product descriptions and images, but cannot guarantee that the description is exactly the same as the actual product. Colors, sizes, etc. may vary slightly due to differences in monitors or materials.
2. Inventory and Prices
The inventory and prices of all products are subject to actual conditions. We reserve the right to change prices at any time without prior notice.
3. Order Acceptance
We reserve the right to reject any order, including but not limited to the following: incomplete order information, unsuccessful payment, suspected fraud or illegal orders.
Article 4 – Payment and Taxes
1. Payment Methods
We support a variety of payment methods, including credit cards, PayPal and other secure payment channels. You must ensure that the payment information provided is valid and has sufficient balance.
2. Taxes
All prices do not include taxes (if applicable). Depending on your shipping address, additional sales tax or VAT may be charged.
Article 5 – Shipping and Delivery
1. Shipping Areas
We offer worldwide shipping, but some countries or regions may be restricted.
2. Delivery time
Delivery time varies depending on the destination and mode of transportation, usually 7-21 working days. We are not responsible for delivery delays caused by third-party logistics delays.
3. Transportation insurance
Users can choose to purchase transportation insurance to reduce the risk of loss or damage during transportation.
Article 6 – Return and Refund Policy
1. Range of returnable products
To ensure hygiene and safety, all products are custom-made and no returns are accepted unless the product has serious defects.
2. Return conditions
If you apply for a return due to quality issues, you must contact us within 14 days after receiving the product and provide detailed photos or videos to prove the problem. After verification, we will arrange repairs, replacements or refunds.
3. Refund processing
Eligible refunds will be processed within 14 working days after verification and refunded to the original payment account.
Article 7 – User Code of Conduct
1. Prohibited Uses
You may not use this website for any of the following purposes:
1. Any violation of any applicable law or regulation;
2. Any collection or tracking of personal information of others;
3. Any upload of content containing viruses, malicious code or any other content that may damage the functionality of this website;
4. Any activity that harasses, abuses, threatens, defames or infringes upon the legal rights of others.
Article 8 – User Comments, Feedback and Other Opinions
1. User Submissions
Comments, feedback or other opinions posted by users on this website must be true, legal and not infringe upon the rights of third parties.
2. Comment Management
We have the right but no obligation to review, modify or delete comments, especially those that contain false information, bad language, spam or inappropriate content.
3. Right of Use
Any comments or suggestions submitted by you may be used by us to improve our products or services without compensation.
Article 9 – Errors, Inaccuracies and Omissions
1. Accuracy of Information
This website may contain errors, inaccuracies or omissions (including but not limited to product descriptions, prices, inventory, promotions). We reserve the right to correct any errors, inaccuracies or omissions without prior notice.
2. Obligation to Update
The information on this website is for reference only and may not be updated in real time. We are under no obligation to continuously update the information on the website.
Article 10 – Privacy Policy
1. Information Collection and Use
We collect your personal information (such as name, address, payment information) for order processing, account management and service improvement. Your data will be strictly confidential and will not be disclosed to third parties without authorization.
2. Data Security
We take reasonable technical measures to protect your personal information, but cannot guarantee that the information is completely immune to attacks during transmission over the Internet.
Article 11 – Disclaimer
1. Current Status of Service
This website and its content are provided on an “as is” and “as available” basis. We make no express or implied warranties of continuity, accuracy or suitability of the service.
2. Limitation of Liability
To the extent permitted by law, we are not responsible for any direct or indirect losses resulting from the use of this website or products, including but not limited to loss of income, loss of data or business loss.
Article 12 – Modification of Terms
We reserve the right to modify or replace these Terms of Service at any time. The new terms will be posted on this page and will be effective immediately. Your continued use of the Site will be deemed your agreement to the latest terms.
Article 13 – Applicable Law and Dispute Resolution
These Terms of Service shall be governed by the laws of Finland, and any disputes arising out of the use of the Site or Services shall be submitted to the courts of Finland for resolution. If any provision of these Terms of Service is determined to be unlawful, invalid or unenforceable, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Services, such determination shall not affect the validity and enforceability of any other remaining provisions.
Contact Us
If you have any questions about the Terms of Service or products, please contact us at:
·Email: arvacy@adsexdolls.com
·Business Hours: Weekdays 9:00-17:00 (GMT+2)